Effective Date: 07 July 2026
At Our Haute, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data.
Information We Collect
When you visit or interact with our website, we may collect the following: Personal Information:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party payment gateways)
Account details (if you register an account)
Non-Personal Information: We automatically collect certain non-identifiable data through cookies and analytics tools, including:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the website
Referring URLs and general geographic location
How We Use Your Information We use your information to:
Process, fulfill, and track your orders. Total delivery time is typically 6–10 business days, including 1–2 business days processing and 5–8 business days transit.
Provide customer support and respond to inquiries.
Send order confirmations, shipping updates, and important service notifications.
Personalize your shopping experience with relevant products and content.
Send promotional emails and offers (only if you opt in).
Improve our website, services, and marketing efforts through analytics.
Comply with applicable U.S. legal obligations and prevent fraudulent transactions.
Order Processing & Delivery
Orders are typically processed within 1–2 business days (Mon–Fri).
Total delivery time is typically 6–10 business days, including 5–8 business days transit, depending on your location.
How We Protect Your Information
We implement industry-standard security measures to protect your personal data, including:
SSL encryption for secure transmission of sensitive data
Secure payment gateways for all online transactions
Restricted access to personal data for authorized staff only
Regular system monitoring to detect unauthorized access
Our Haute does not store your full payment card details — all payments are processed securely by trusted third-party payment providers. Data Retention We retain your personal information only for as long as necessary to:
Fulfill the purpose for which it was collected
Comply with U.S. legal, tax, or accounting requirements
Once this period expires, we securely delete or anonymize your data. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for:
Payment processing
Shipping and order delivery
Website analytics and performance improvement
Email and marketing services (if opted in)
All third parties are required to maintain strict confidentiality and comply with applicable U.S. data protection laws.
We may also disclose your information when required by U.S. law or to protect our legal rights.
Under applicable U.S. state privacy laws, you may have the
right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Request restriction or object to certain types of data processing
To exercise these rights, contact us at info@ourhaute.com. Cookies and Tracking Technologies We use cookies and similar technologies to:
Enhance your browsing experience
Remember your preferences
Analyze website performance and traffic
Deliver personalized ads or promotions (if applicable)
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect site functionality.
Children’s Privacy
Our Haute does not knowingly collect or solicit personal information from individuals under the age of 13 (in compliance with the U.S. Children’s Online Privacy Protection Act, “COPPA”).
If we learn that we have inadvertently collected such data, we will promptly delete it.
Parents or guardians who believe their child has provided us with personal information should contact us immediately. Third-Party Links Our website may contain links to third-party websites.
Our Haute is not responsible for the privacy practices or content of those sites.
Please review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or U.S. legal obligations.
All updates will be posted on this page with a new “Effective Date.”
We encourage you to review this page regularly to stay informed about how we protect your data. If you have any questions regarding this Privacy Policy, please contact us at info@ourhaute.com.
Contact Information
Company Name: Organic Mart LLC
Trade Name: Our Haute
EIN: 37-2113589
Address: 35801 Rue Villa Ln, Tucker, GA 30084, USA
Phone: +1 559-265-4200
Email: info@ourhaute.com
Website: https://ourhaute.com/
Customer Service Hours Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed
Response Time: Within one business day