Last Updated: 17 APRIL 2026
Our Haute is operated by OUR HAUTE LLC, a U.S.-based business. While our corporate headquarters and customer support are located in Kalispell, Montana, all orders are dispatched from our fulfillment center in St. Petersburg, Florida, to ensure efficient transit times.
Shipping Coverage
This policy applies to orders shipped to customers located within the United States.
Delivery Schedule
Here’s what you can expect for order processing and delivery.
Order Cutoff Time:
1:00 PM (MST/MDT)
Orders placed after this time will be processed on the next business day.
Shipping Methods & Delivery Time
- Shipping Method: Free Standard Shipping via FedEx
- Handling Time: 1–2 business days (time required to process and prepare your order before shipment)
- Transit Time: 5–8 business days (time taken by the carrier to deliver your order)
- Total Delivery Time: 6–10 business days
Carrier Partners
We work with reliable shipping carriers to ensure safe and timely delivery, including:
- FedEx
SHIPPING COST
We currently ship to the US. Standard Shipping (FedEx) is free.
Sales Tax & Fees
Sales Tax at Checkout: We are required by law to collect sales tax on orders shipped to destinations where we have a business presence. Currently, sales tax is applicable only to orders shipped to addresses within the state of Florida.
For all other states, no sales tax will be added to your order at this time.
Calculation: Sales tax is not included in the listed product price. It is calculated automatically based on your specific Florida delivery address and added to your total during the final step of checkout.
Final Total: The “Order Total” displayed at payment will be the final amount charged, including the product price, selected shipping method cost (if any), and any applicable Florida sales tax.
Shipping Origin
Orders are produced and shipped from our fulfillment facility in Florida. Returns are processed at:
3340 Scherer Dr Suite E, St. Petersburg, Florida 33716, United States
Business Information & Fulfillment Information
Our Haute, OUR HAUTE LLC is headquartered in Kalispell, Montana, where our business and customer support operations are managed.
To provide faster production, shipping, and returns processing, orders are fulfilled through our Florida production and fulfillment facility located at 3340 Scherer Dr Suite E, St. Petersburg, Florida 33716, United States
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your shipment directly through the order tracking page.
Delivery Concerns
If you experience shipping delays, damaged packages, or missing deliveries, please contact our customer support team. We will work with you to resolve the issue as quickly as possible.
Contact Information
Our Haute is operated by OUR HAUTE LLC, registered in the United States under business number C1569538.
Fulfillment and Returns Facility: 3340 Scherer Dr Suite E, St. Petersburg, Florida 33716, United States
We respond within one business day.
Company Name: Our Haute
Business Name: OUR HAUTE LLC
Business Number: C1569538
Business Address: 1001 S Main St #10513, Kalispell, MT 59901, USA
Email: info@ourhaute.com
Phone: +1 406 309 6495
Customer Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (MST/MDT)