Last Updated: September 20, 2026

Welcome to Our Haute. These Terms & Conditions govern your access to and use of the Our Haute website, online store, products, content, features, tools, and services.

The website and online store are operated by OUR HAUTE LLC, doing business as Our Haute. In these Terms & Conditions, “Our Haute,” “we,” “us,” and “our” refer to OUR HAUTE LLC.

By accessing our website, creating an account, placing an order, or using any of our Services, you agree to be bound by these Terms & Conditions and the policies referenced here. If you do not agree with these Terms, please do not use the website or place an order.

1. Eligibility

You must be at least the age of majority in your state or jurisdiction to use the Services or place an order, or you must use the Services with the permission and supervision of a parent or legal guardian.

By using the Services, you represent that:

You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.
You will comply with these Terms and all applicable laws.

2. Online Store Terms

You may not use our products, website, or Services for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not:

Violate any law or regulation.
Infringe the rights of another person or business.
Submit false, misleading, or fraudulent information.
Attempt to gain unauthorized access to the website or another customer’s account.
Introduce viruses, malware, malicious code, or harmful material.
Interfere with website security or operation.
Use automated systems to scrape, copy, or overload the website.
Abuse promotions, discounts, refunds, returns, or payment systems.

We may restrict, suspend, or terminate access to the Services if we reasonably believe that these Terms have been violated.

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, prices, availability, and other product information accurately.

However:

Colors may appear different on different screens and devices.
Product images may be illustrative and may not show every detail.
Measurements may have reasonable variations.
Product availability may change without notice.
We do not guarantee that product descriptions or images will always be complete, current, or error-free.

If a material error affects an order, we may contact you before fulfillment to confirm the order, offer a correction, or provide an appropriate resolution.

4. Prices and Taxes

Prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices, discounts, promotions, availability, or shipping charges at any time before an order is accepted.

Applicable sales tax, if any, is calculated based on the shipping address and applicable tax rules. The final amount, including applicable taxes and charges, is shown at checkout before payment is completed.

5. Orders and Order Acceptance

Placing an order is an offer to purchase. An order is not accepted until we send an order confirmation or otherwise confirm acceptance.

We may refuse, limit, or cancel an order for reasons including:

Product availability.
Pricing or description errors.
Suspected fraud.
Unauthorized or declined payment.
Incorrect customer information.
Shipping restrictions.
Duplicate or unusually large orders.
Violation of these Terms.
Other legitimate business or legal reasons.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method for the cancelled amount.

6. Customer Account

If you create an account, you are responsible for:

Providing accurate and current information.
Keeping your username and password confidential.
Updating your account information when necessary.
All activity that occurs through your account.
Notifying us promptly if you suspect unauthorized access.

We may suspend or terminate an account if it is used fraudulently, unlawfully, abusively, or in violation of these Terms.

7. Payment

Payments are processed through Stripe (credit/debit cards only). We accept credit and debit cards via Stripe. Apple Pay, Google Pay, and other digital wallets are not accepted.

By submitting payment information, you represent that:

You are authorized to use the payment method.
The information provided is accurate.
The transaction is authorized by you.
You will pay all charges shown at checkout.

We do not intend to store complete payment-card numbers on our own website servers. Payment information may be processed by Stripe and other payment or fraud-prevention providers according to their own policies.

8. Shipping and Delivery

We currently ship to customers within the United States only.

Our standard shipping service is:

Shipping method: Free Standard Shipping via FedEx.
Handling time: 1–2 business days.
Transit time: Approximately 5–8 business days.
Estimated total delivery time: Approximately 6–10 business days.

Delivery estimates are not guaranteed. Delays may occur because of weather, holidays, carrier interruptions, incorrect addresses, high order volume, security checks, or other circumstances outside our reasonable control.

More information is available in our Shipping Policy.

Customers are responsible for providing a complete and accurate shipping address. If an incorrect or incomplete address causes a delivery problem, additional shipping costs may be the customer’s responsibility.

9. Returns, Refunds, Exchanges, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy.

Our current return policy generally allows eligible returns within 30 days of delivery. For change-of-mind returns, the customer is responsible for return shipping costs. For defective, damaged, or incorrect items, we will cover reasonable return shipping costs as described in the Return and Refund Policy.

Order cancellation requests must be submitted within the time stated in the Cancellation section of our Return and Refund Policy.

10. Customer Content and Reviews

If you submit a review, comment, photograph, testimonial, suggestion, idea, or other material, you grant Our Haute a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, display, distribute, and translate that content for business, marketing, promotional, and operational purposes.

You represent that:

You own or have the necessary rights to the content.
The content is accurate to the best of your knowledge.
The content does not violate another person’s rights.
The content is not unlawful, abusive, defamatory, misleading, obscene, or malicious.
The content does not contain malware or harmful code.

We may remove or decline to publish content at our discretion.

11. Intellectual Property

All website content, including text, logos, names, product descriptions, photographs, graphics, designs, videos, icons, software, layout, and branding, is owned by or licensed to Our Haute and is protected by applicable intellectual-property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You may not, without our prior written permission:

Copy, reproduce, modify, or distribute website content.
Use our name, logo, or branding.
Sell, license, or commercially exploit website content.
Create derivative works.
Use automated tools to copy product information.
Remove copyright, trademark, or proprietary notices.

12. Third-Party Tools and Services

We may provide access to third-party tools, platforms, links, applications, or services.

Third-party tools and services may be provided “as is” and “as available.” We do not control or guarantee the availability, accuracy, security, or performance of third-party services.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.

13. Third-Party Links

The website may contain links to websites or services operated by third parties.

These links are provided for convenience. We do not control and are not responsible for:

Third-party content.
Third-party policies.
Third-party security.
Third-party products or services.
Accuracy or reliability of third-party information.

Accessing third-party websites is at your own risk.

14. Privacy

Your use of the Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, protect, and retain personal information.

For privacy choices, visit our Do Not Sell or Share My Personal Information page.

15. Prohibited Uses

You may not use the website or Services to:

Break or violate any law.
Commit fraud or facilitate fraudulent activity.
Infringe intellectual-property rights.
Harass, abuse, threaten, or discriminate against others.
Submit false or misleading information.
Collect information about other users without authorization.
Upload or transmit viruses, malware, or harmful code.
Interfere with website security or operation.
Circumvent access, security, or usage restrictions.
Resell or commercially exploit our Services without permission.
Use bots, crawlers, scraping tools, or automated systems without authorization.
Abuse discounts, promotions, refunds, returns, or payment processes.

We may terminate or restrict access for prohibited use.

16. Disclaimer of Warranties

To the maximum extent permitted by law, the Services, website, content, and products are provided on an “as is” and “as available” basis.

We do not guarantee that:

The website will always be available.
The website will be uninterrupted or error-free.
Errors will always be corrected.
The website will be free from viruses or harmful components.
Product information will always be complete or current.
Products will meet every customer’s expectations.
Delivery times will always be achieved.
Third-party services will operate without interruption.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, Our Haute, OUR HAUTE LLC, and their owners, officers, employees, contractors, service providers, affiliates, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

Your use of the website.
Your inability to use the website.
Products purchased through the website.
Shipping delays.
Third-party services.
Website errors or interruptions.
Unauthorized access or security incidents.
Information or content on the website.
Your violation of these Terms.

To the maximum extent permitted by law, our total liability arising from an order or the Services will not exceed the amount you paid for the specific product or order giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some parts of this section may not apply to you.

18. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Our Haute, OUR HAUTE LLC, and their owners, officers, employees, contractors, service providers, affiliates, and agents from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from:

Your violation of these Terms.
Your unlawful use of the Services.
Your violation of another person’s rights.
Content you submit.
Fraudulent or unauthorized activity associated with your account.
Your violation of applicable law.

19. Severability

If any part of these Terms is determined to be unlawful, invalid, or unenforceable, that part will be enforced to the maximum extent permitted by law.

The remaining provisions will remain in full force and effect.

20. Waiver

If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

A waiver is effective only if provided in writing by an authorized representative of Our Haute.

21. Termination

These Terms remain effective until terminated by you or us.

We may suspend or terminate your access to the Services, account, or website if:

You violate these Terms.
You engage in fraudulent or abusive activity.
We are required to do so by law.
We discontinue or materially change the Services.
Your use creates a security, legal, or operational risk.

Sections that by their nature should survive termination, including intellectual property, privacy, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions, will continue to apply.

22. Governing Law

These Terms are governed by and interpreted under the laws of the State of Montana, United States, without regard to conflict-of-law principles.

Nothing in this section limits mandatory consumer protections or rights that apply to you under the laws of your state or jurisdiction.

23. Disputes

Before filing a formal legal claim, you agree to contact us at info@ourhaute.com and provide a reasonable opportunity to review and resolve the dispute.

Any dispute that cannot be resolved informally will be handled by the state or federal courts located in the State of Montana, United States, subject to applicable law.

Nothing in these Terms prevents a consumer from bringing a claim in a court or forum where applicable law gives the consumer that right.

24. Changes to These Terms

We may update these Terms & Conditions from time to time.

When we make changes, we will post the revised Terms on this page and update the Last Updated date.

Your continued use of the Services after revised Terms are posted means that you accept the updated Terms, except where applicable law requires additional notice or consent.

25. Contact Information

If you have questions about these Terms & Conditions, contact us:

Contact Information

Company Name: Our Haute

Business Name: OUR HAUTE LLC

Business Number: C1569538

Business Address: 1001 S Main St #10513, Kalispell, MT 59901, USA

Email: info@ourhaute.com

Phone: +1 406 309 6495

Support Hours
Monday to Friday: 9:00 AM – 5:00 PM (MST/MDT)

We aim to respond to all customer enquiries within one business day.

Terms & Conditions